Sales Policy for ProViewKalistar

Effective Date: December 30, 2024

At ProViewKalistar, we aim to provide a smooth and secure shopping experience for all of our customers purchasing TVs. Please read our sales policy to understand how we handle transactions, shipping, payments, and other important aspects of your purchase.

1. Order Placement

By placing an order with ProViewKalistar, you are making an offer to purchase products according to the terms and conditions set forth in this sales policy. We reserve the right to accept or reject your order based on product availability, payment authorization, and other factors.

2. Product Availability

  • In-Stock Items: We make every effort to ensure that all products listed on our website are in stock. If the product you ordered is not available or is out of stock, we will contact you promptly to offer an alternative or issue a refund.
  • Pre-Order and Back-Order Items: If a product is on pre-order or back-order, we will notify you of the expected availability date. You will have the option to cancel or modify your order if you do not wish to wait for the item.

3. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. Dollars (USD) and may be subject to change without notice. Sales tax, shipping, and handling fees may apply depending on your location and the products purchased.
  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options available at checkout. Payment will be processed at the time your order is placed.

4. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase, including the items ordered, shipping address, and total cost. This email confirms that we have received your order, but does not constitute acceptance of your order. A separate shipping confirmation will be sent once your order has been processed and shipped.

5. Shipping and Delivery

  • Shipping Charges: Shipping fees are calculated based on your location and the weight of your order. You will see the exact shipping charges during the checkout process.
  • Processing Time: We aim to process and ship all orders within 1-3 business days after receiving the order, though some delays may occur during busy periods or due to unforeseen circumstances.
  • Delivery Time: Delivery times vary depending on your location and the shipping method selected. Standard shipping typically takes 3-7 business days. Expedited shipping options are also available at checkout.
  • Shipping Carrier: We use trusted carriers such as UPS, FedEx, and USPS to ensure timely delivery.

6. Order Cancellations

If you need to cancel your order, please contact us as soon as possible at info@proviewkalistar.net or call (601) 373-6096. If your order has not yet been processed or shipped, we can cancel it without any issues. Once the order has been shipped, cancellations are not possible, and you will need to follow the return procedure if you no longer wish to keep the product.

7. Sales Tax

Sales tax will be applied to orders based on the applicable rate in your shipping address. The tax amount will be calculated and displayed during the checkout process.

8. Returns and Refunds

For information on how to return a product and request a refund, please refer to our Refund and Return Policy available on our website. All returns are subject to the terms outlined in that policy, including the time frame for returns and the condition of the product.

9. Customer Support

If you have any questions or need assistance with your order, our customer service team is here to help:

10. Limitation of Liability

To the fullest extent permitted by law, ProViewKalistar is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including any damage to property, loss of profits, or personal injury.

11. Changes to This Sales Policy

We reserve the right to modify or update this sales policy at any time. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy periodically to stay informed of any changes.

By completing a purchase with ProViewKalistar, you acknowledge that you have read, understood, and agreed to this sales policy. We appreciate your business and look forward to providing you with the best shopping experience for your TV needs.

Contact Information: